Visitors with disabilities

Discover all the services and offers for visitors with disabilities.

Around your visit

Get your Tickets

No need to book in advance! Just turn up at the ticket office on the day of your visit with your proof of entitlement to free priority access to the monument with your companion.

Admission to the monument is free for visitors with disabilities and one companion, upon presentation of valid proof of disability issued abroad (official document, disability card or medical certificate).

Access to the monument

Access to the terreplein of the Arc de Triomphe for PRMs in wheelchairs is only possible via the drop-off point on the Grande Armée side, by taxi or private vehicle, without prior reservation. It is not possible to cross the Place Charles de Gaulle on foot.

Elevators provide access to the museum hall as well as the rooftop terrace, with no prior reservation or proof required. Feel free to ask the monument’s reception staff during your visit.

Plan du parvis pour localiser la place de dépose-minute PMR à l'Arc de triomphe côté avenue de la Grande Armée
Plan du parvis pour localiser la place de dépose-minute PMR à l'Arc de triomphe côté avenue de la Grande Armée

© DR / Centre des monuments nationaux

 

Adapted Tours

Whether they come as individuals or in groups, for a self-guided or supervised visit, visitors with disabilities can be offered, depending on their disability and the facilities provided, a dedicated and adapted service that meets their needs. Visit the web pages dedicated to specific needs to find out more.

Tools for Your Comfort

The monument provides tools to enhance your comfort during your visit:

  • A magnifying glass, available at the ticket office
  • Noise-cancelling headphones for adults and children, available at the ticket office
  • Wheelchairs, available at the monument's access point

These tools are lent in exchange for an ID. Please request them from the staff.

Devices to Help Visitors

Interpretive tools and devices that enhance understanding and appreciation of the monument are available throughout the visitor route

Easy-to-Read Booklet

Download the Easy-to-Read Visit Booklet (in Easy-to-Read-and-Understand format).
A printed version is also available free of charge at the monument's ticket office. Feel free to request a copy from a staff member.

EASY-TO-READ Booklet

PDF (7.76 MB)

Download

Group bookings

Visits for groups

Booking is compulsory for groups.
 

Payment in advance (credit card or bank transfer)

NEW! From December 2024, groups wishing to take a self-guided tour and able to pay in advance by credit card or bank transfer must book exclusively via our online e-ticketing service, please click here. You will first be asked to create an account, after which you will be able to access the available slots.

Once you have made your reservation, please go directly to the forecourt at the entrance to the monument, at the access control point, with your e-tickets. 

If you have any questions about the e-ticketing booking process, please consult the FAQ below.

FAQ E-ticketing office

PDF (3.11 MB)

Download


Payment at the ticket office (order form, cheque, Culture pass)

For other means of payment (cash, cheques, administrative orders and Culture Pass-for French groups only), as well as to book an educational activity, please send us the completed form below at least four weeks before the date of your visit and wait for our booking confirmation: reservations.arcdetriomphe@monuments-nationaux.fr or to public.sourd@monuments-nationaux.fr

Please note: cheques should be made payable to "Régisseur des recettes du droit d'entrée", and a French identity document must be presented.

Tourism & Handicap Label

The Arc de Triomphe was awarded the Tourisme & Handicap label in spring 2025 for a period of five years. Its commitment to four types of disability - auditory, mental, motor and visual - has been recognised by Atout France. The monument has become an ambassador for accessibility and inclusion within the Centre des monuments nationaux.Tourisme & Handicap Label.

A number of facilities are available, a full list of which can be found in our public accessibility register:

  • The monument is accessible via an underground passageway; A drop-off point is available for people with reduced mobility, on the Avenue de la Grande Armée side
  • Lifts provide level access between the forecourt, the museum hall and the panoramic terrace (accompanied by an agent for the forecourt-museum lift)
  • The ticket counter and shop are equipped with a magnetic induction loop
  • Wheelchairs are available free of charge, without prior reservation (upon presentation of proof of identity)
  • Easy-to-read and easy-to-understand (FALC) booklet available free of charge at the ticket office and online, soon available in English Easy-To-Read
  • Noise-cancelling headphones (adult and child sizes) available free of charge on request from the ticket office
  • Free loan of a magnifying glass on request from the ticket office
  • The terrace is equipped with a ramp for access to the orientation tables and the panoramic view
  • Adapted toilets are available in the museum hall, with grab rails and motorised doors
  • Accessible seating areas on all levels of the monument
  • Staff trained to welcome people with disabilities
Label tourisme et handicap

© Tourisme et handicap

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